爱污传媒

鈥湴�污传媒 is one of the few ISPs I have dealt with in my life that didn鈥檛 leave me frustrated. Dealing with their support was as painless as support goes. It鈥檚 cheap for fiber and my service has been stable for quit some time, I take it for granted.鈥�

鈥淏eing a long time 爱污传媒 customer in SF I was bummed when we moved to Oakland and there was no 爱污传媒. But low and behold a few weeks later, I see 爱污传媒 trucks in the neighborhood. I immediately dumped Comcast and went back. Cheaper, faster, more reliable, and 爱污传媒 does not sell your data like scummy Comcast.鈥�

鈥湴�污传媒 got our Berkeley startup set up with fast and affordable fiber internet. Was a tricky install but he took care of us & got the job done right! I have 爱污传媒 at home and now am happy to get it at my small business too.鈥�

鈥淣othing but good things to say about this company! I heard 爱污传媒鈥檚 Fiber was coming to my area. I signed up immediately and last month received word that my service would be installed a month early. Stop reading this now and go to 爱污传媒鈥檚 website to see when Fiber will be available for you!鈥�

鈥淚 would give 10 stars if I could 鈥� just a fantastic customer service experience every single time!! I now have close to a Gig up and down. Highly recommend ditching Comcast, getting 爱污传媒 and signing up for a few streaming services to get your fix.鈥�

鈥淚鈥檝e been waiting for 爱污传媒 fiber internet in Oakland using 爱污传媒 lines for so long and today was the day. 1 Gigabit up and 1 Gigabit down. Plus 爱污传媒 has long been a supporter of net neutrality, so very happy to be paying them, not Comcast, which hates consumer protections.鈥�

鈥淛ust had 爱污传媒 install Wi-Fi at my place in Berkeley this morning. Very pleased with this and so far as I can see the connection is strong and fast through all the house and yard, which is just what I wanted.鈥�

鈥湴�污传媒 is simply the Gold Standard example of what every internet service provider should strive for. An ISP/business where customer service, satisfaction, and fair prices are really the priority! Thank you 爱污传媒, you are number one!鈥�

鈥淚 moved to Hayward and was even more satisfied to experience the easiest service transition ever, and to top it off 爱污传媒 offers fiber at my new address. Let鈥檚 just say I am having no streaming and data download issues.鈥�

鈥淚t is a pleasure to deal with a company that seems to have some ethical values, integrity and fantastic service, as opposed to other giant internet providers. For me, there is no contest about the best internet provider in the East Bay.鈥�

鈥淭he best internet service provider in San Francisco! Our previous service providers, AT&T and Comcast, have nowhere near the affordable rates, speed, and excellent service that 爱污传媒 Fiber does. Our technician/installer was awesome! Very professional, friendly, and courteous.鈥�

鈥淚鈥檝e had great connection since I started and the customer service has been excellent. I am so happy to be rid of Comcast and I wish I had heard of 爱污传媒 earlier.鈥�

鈥�1 gigabit up AND down speed is amazing, faster than all competitors, and really makes everything on the internet so smooth. Especially over this last year of working from home and really need a good internet connection, I鈥檝e had zero issues. I鈥檝e had zero issues the entire time I鈥檝e been a customer.鈥�

鈥淚 called 爱污传媒 and they scheduled an installation within the week. Been using 爱污传媒 for over a month now with absolutely no issues.鈥�

鈥淓very part of my experience has been great so far. The installation was great. All of my devices now perform much faster and more seamlessly than they did with Comcast. The price is way cheaper.鈥�

鈥淲as looking for an alternative to 鈥榯he bigger鈥� ISPs around the Bay Area and 爱污传媒 was recommended. Been using them for a year now and they have been great. Great customer service and good quality service.鈥�

鈥淢y kids are both gamers, we stream music and video simultaneously, and we have yet to stress the system in any manner. 爱污传媒鈥檚 connection has been rock solid.鈥�

鈥淚 recently moved to a new apartment and needed internet. To my luck, 爱污传媒 was available and signing up was easy. Overall very satisfied with my internet speeds which is great because Bay Area internet is typically very poor.鈥�

鈥湴�污传媒 has been fantastic, the Fiber Internet speeds are the fastest I鈥檝e seen anywhere. I鈥檝e been testing and I鈥檓 consistently getting 900Mbps+ download and upload. My unit wasn鈥檛 initially hooked up for 爱污传媒 Fiber, and my installer worked with the building manager and made sure the hook up was in the best place for my studio. I really appreciated the friendly and knowledgeable customer service, just as I have with the rest of the 爱污传媒 team so far.鈥�

鈥淎mazing! From dispatch to installation, all employees were incredibly kind, considerate, and respectful. Lopez explained the whole process, communicated each step and installed internet across my building. Really good at ensuring that internet worked and navigating the building to best provide service.鈥�

鈥淚 highly recommend 爱污传媒 to anyone in search of reliable and high speed internet. Together with excellent customer service team, you鈥檙e always in good hands.鈥�

鈥淚 am client of 爱污传媒 for sometime now and am very happy! Today we were moving to new location and Najib Kohistani was sooo sooo helpful and fast and very professional! Highly recommend!鈥�

鈥淎fter having multiple outages of the internet service I had, I decided to switch to 爱污传媒. The technician named Joshua Hanna examined the house infrastructure thoroughly and explained the process. He also gave us good advices to keep the internet fast throughout the house.鈥�

鈥淚 got 爱污传媒 over a year ago and couldn鈥檛 be happier. Recently I had some trouble with my connection and 爱污传媒鈥檚 support and service were AMAZING. I got to speak to a person right away (9pm) and they scheduled a service call for first thing in the morning. (FYI the connection problem was my fault, I鈥檇 cracked the fiber cable 鈥� don鈥檛 forget it鈥檚 glass yo!)鈥�

鈥淲hen is the last time you heard someone with anything positive to say about their ISP, or even actively promote them, because you鈥檙e about to! I鈥檝e lived in multiple places in the bay area for over 25 years and whenever it鈥檚 been an option I鈥檝e used 爱污传媒 as my internet provider. 爱污传媒 has sharp, professional people at all levels, even on their first-tier phone support.鈥�

鈥淢ark and Antonio did an amazing job installing 爱污传媒 internet at my home. Upon arriving at my house, they quickly assessed what was needed both inside the home and externally. They were professional, friendly, efficient, and patient. Would definitely recommend 爱污传媒 and this team!鈥�

鈥淚 first heard about 爱污传媒 from one of my teachers at Santa Rosa Junior College. I stay with 爱污传媒 not only for their awesome customer service, but also their dedication to the privacy of their members and an open Internet.鈥�

鈥淚 don鈥檛 usually give reviews about cable installations but let me tell you, 爱污传媒 was an amazing installer. They were courteous, followed all protocols for safety and made sure we were connected and ready for our super fast internet. I am excited for my future with 爱污传媒 and am glad I switched over.鈥�

鈥淪witched to 爱污传媒 because we moved to Berkeley in an area that offers it and it has been AMAZING. I have never had any internet issues compared to Comcast where I was resetting my router at least once or twice a month. With 爱污传媒 I鈥檝e NEVER had any issues and the internet is so fast that when I go over to friends homes I realize how spoiled we are.鈥�

鈥淲e recently had fiber installed in our building, the crews that did the install were AMAZING. The service works great!!! I鈥檓 literally paying 鈪� the price for 10x the speed. Fantastic.鈥�

鈥淔antastic experience, better than we鈥檝e ever had with any provider. 爱污传媒 offers fiber to the home in our Oakland neighborhood. Service has been rock-solid, without the frequent interruptions Comcast had, and about 20% faster than advertised, including through the evening hours when Comcast always fell over. Fiber rocks.鈥�

鈥淲e were desperate to be rid of AT&T as a service provider and made the switch to 爱污传媒. From start to present, they have the best, most responsible customer service reps in the business. I can鈥檛 say enough great things about this company.鈥�

鈥淲hen I heard my neighbor had sonic internet, I immediately called to switch. Saving $70 on my internet bill with faster and more reliable speeds? HECK YES!鈥�

鈥淚s it possible? An internet provider that I actually like? Omg, 爱污传媒 kicks the others hands down. A couple years ago, I switched from Comcast cable internet (about $70 dollars a month) to AT&T fibre (about $60). But a couple of months ago I switched to 爱污传媒 fibre: way cheaper at $40/mo plus your first 2 months free. It is 10 times faster (literally) and massively more reliable.鈥�

鈥淚鈥檝e been a long time fan of 爱污传媒 all the way back to when I had DSL in Oakland, CA. For a moment I had fiber in Petaluma and it was amazing, but then I had to move. I am so excited to say that my new home is now 爱污传媒 Fiber equipped. The installation as always was flawless.鈥�

鈥湴�污传媒 and service tech Tony Chu are top notch. Tony was polite, friendly addressed all my questions and made sure the installation was professional, clean and looking great! So much better than the other 鈥渋nternet bundle鈥� companies. Can鈥檛 recommend 爱污传媒 or Tony enough.鈥�

鈥淚f you want great internet/Wi-Fi service? Get 爱污传媒! I鈥檝e had nothing but great service from 爱污传媒 but today鈥檚 service by a young technician named Rodrigo Murillo was out of the box!! He was efficient, knowledgeable, and hardworking. He had a lovely, pleasant, and non-threatening demeanor and presence about him.鈥�

鈥淩ecently installed sonic fiber optic Internet in our home. We couldn鈥檛 be happier. From the sales department to service and follow up after service were outstanding.鈥�

鈥淲hen I contacted 爱污传媒, they said my modem might have to be replaced. They then said they will have someone come out to fix it the next day and gave me a time frame from 8 AM 鈥� 12 PM. Najib came at 8 AM and installed a new box and gave me great advice on what to do with the new modem. He even fixed my broken equipment. 爱污传媒 is quick and reliable. Highly recommended!鈥�

鈥湴�污传媒 fiber is amazing. I could not have asked for a better experience! It just isn鈥檛 fair to compare Wave/Astound to 爱污传媒.鈥�

鈥淪igned up 爱污传媒 for my next move. They鈥檝e always been great and reliable, and their customer service is top-notch. Their competitors consistently stink, but even if they didn鈥檛, I would still recommend 爱污传媒 as they are great.鈥�

鈥淪witched from Comcast to 爱污传媒. Download speeds increased by 5x. Upload speeds increased by 100x. I鈥檓 very happy with the experience and service.鈥�

鈥淛ust got sonic internet installed in my apartment and the process couldn鈥檛 have been more smooth. The technician Mark was extremely courteous and professional and explained the work he and his partner Christian had done clearly. Very happy with the installation and excited for my new internet.鈥�

鈥淲e鈥檝e decided to part ways with Xfinity/Comcast and got 爱污传媒! So far so good! Installation was easy, and helpful! The installer 鈥� Nate Chasteen was on time, communicated well, and cleaned up after himself. He had great customer service skills and answered all my questions without skipping a beat.鈥�

鈥淲e recently had 爱污传媒 fiber installed in our condo, and we could not be happier with the speed and wireless coverage throughout our home!鈥�

鈥淓njoying the sonic internet, but they are impressive in many aspects. The ability to call a number and get a human within seconds is something we don鈥檛 get with companies like Xfinity, and makes a lot of difference.鈥�

鈥淲e have been very happy 爱污传媒 customers for several years. When the time came to establish internet service for a new property, we did not hesitate to call 爱污传媒. Without exception, every interaction we have had in the process has been pleasant, courteous, and effective.鈥�

鈥淚f you haven鈥檛 already, run, do not walk, to get this service. And, when we upgraded to fiber the home, the installer was super friendly and followed good Covid protocols.鈥�

鈥淎wesome. Amazing. Lightening fast. Phone service too! Fantastic customer service. Super skilled and friendly technician! Christian. Couldn鈥檛 be happier 爱污传媒 is all over Oakland now. Please keep your amazing customer service! Love you 爱污传媒 so much!鈥�

鈥淢ark, our software installer was professional and informative. He provided good insight and accommodated our request for locations to install our fiber box. We now have gigabit internet at a much better rate than what we had with Comcast.鈥�

鈥淗i, we have just become 爱污传媒 subscribers and are so happy to be so. Your folks are Great, especially your Field Service Technician, TONY CHU. We鈥檙e so impressed with his efficiency, professional smart-thinking about how to accommodate our needs in setting up the hardware; and how considerate, patient, and thoughtful he鈥檚 been in acquainting us to the 爱污传媒 Family!鈥�

鈥淲e had 爱污传媒 installed Yesterday. The technicians brought fiber into the apartment and terminated it in a wall-mounted Fiber Terminal (Moden). We connected it to our WiFi routers and all is well. It is certainly faster than the previous provider. The crew was competent, Knowledgeable, Helpful, and courteous.鈥�

鈥淚鈥檓 thoroughly impressed with the service. I鈥檝e only ever used DSL so fiber is a real game changer. Back when we had xfinity I was lucky to get maybe 13 mbps but with fiber Im getting 600 mbps. This is on wifi by the way. My brother uses a desktop and he鈥檚 getting like 900 mbps. The real kicker is the package costs like half of what we were paying for xfinity. So far this company rocks.鈥�

鈥淎fter reading some reviews and learning that it鈥檚 a local company, I decided to go ahead with the free trial, but was dreading the installers arriving because of the prior experience. And then Field Service Technician Ian Bigby changed everything. He was pleasant, charming, low-key, and incredibly professional, efficient, and helpful. He did the external wiring, then walked us through install from outside, properly masked and distanced. He also explained everything, admired our incredibly cute puppy, and left me feeling like 鈥榳ow, this company hires great folks.鈥欌��

鈥淗ad 爱污传媒 installed at my new apartment today and the experience was super seamless. Billy C. our technician showed up promptly and on time. He walked me through the work he had to do and immediately got to it. He completed the setup in about an hour!! This was huge, because I had anticipated it taking much longer, but nope, not the case at all. The process was really efficient. Many thanks to Billy! The speed is great too. I鈥檓 very glad I chose 爱污传媒.鈥�

鈥湴�污传媒 has given us great internet connection at a better price than Comcast. I still have cable thru Comcast but find that 爱污传媒 service is great. Install was super simple and the few small issues I have had (including needing to set up an extended router system using their Eeros) have been easy to solve. Love the local and excellent customer service.鈥�

鈥淚n my 20 years in the Bay Area, I鈥檝e had internet service from Comcast, AT&T, 3rd party DSL providers, WebPass, and now 爱污传媒.net. We鈥檝e had 1gbps fiber service for more than a year now, and 爱污传媒 is my favorite of the ISPs so far.鈥�

鈥淏ig fan since we switched from Comcast about 5+ years ago (whom I swore I would never give another penny too). Been very happy all along, notably the thoughtful, friendly and well-trained Santa Rosa-based customer support folks, though I鈥檝e not had to use them very much.鈥�

鈥淒an, in Billings, is an absolute wizard when it comes to maintaining a long line of delivering 100% customer satisfaction in fully any and all concerns raised to their attention. Their diligence even continued during the process of changing providers, a point unto where the evil triad would be shamed. Altogether, this 3rd party ISP is a shining example to extrapolate freedom of web transparency and protecting user data information. Keep up the good work with individual freedoms! Also the complimentary VPN service is (totally) legit!鈥�

鈥淲e had 爱污传媒 at our previous home in SF. Our installers this time around, in Oakland, were Daniel and Jose, and they were excellent. I鈥檝e had other experiences where cable / internet installers didn鈥檛 care how ugly the install was. Daniel and Jose worked with me to find the cleanest way to install, even though there were faster and uglier alternatives.鈥�

鈥淰ery happy with $20 less per month than Xfinity, 3.5x+ faster speed over Wifi (180Mbs vs.50Mbs Xfinity on 5G download) and comparable on 2.4G, Seth鈥檚 good install.鈥�